Celebrating Success Episode 1: The Road To Outstanding

how to get cqc outstanding

How to get CQC Outstanding

 

In the first episode of our monthly webinar series we discuss The Road to Outstanding. Firstly we hear from Ruth French, operations director at the award winning Stow Healthcare and specialist in turning around failed homes. Stow Healthcare operates 6 homes, 3 of which are rated outstanding and Ruth speaks on their secrets on how to get CQC ‘outstanding’. We also hear from Andy Sleet, a business coach with 25 years’ experience. Andy gives advice on the importance of customer service and effective leadership within care homes.

We hope you find this video informative, stay tuned for future webinars!

Visit Stow Healthcare’s website here: https://stowhealthcare.co.uk/

Visit Andy’s website here: https://www.oyfltd.co.uk/

View our other webinar episodes here: https://furncare.co.uk/category/webinar/

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