Blog

Great service, always get to speak to your account manager, Sheldon in our case, helpful and a great turn around on delivery of stock items. Ranges are vibrant and modern and able to get
The products, delivery service and after care are always 100% with Furncare.
We have ordered a couple of items from Furncare this year and both times we have been pleased with both the service and quality of the items. The delivery team were brilliant both in
Furncare totally delivered as promised. The items were ready for us within two days and delivered on our availability. The furniture was transferred to the room of choice, protected film taken off and handles
Ian and Paul delivered our dining room chairs today. They arrived just before breakfast. They were really respectful to residents in our care home and made sure that the chairs were properly unpacked and
Very easy ordering process. Quality furniture and fabulous delivery service.
Excellent quality of goods and professional and person centered customer service from the team who are most helpful.
Quick delivery times, which suits our business much better than our previous supplier!
We’ve worked with Furncare for many years and their service is excellent, from receiving initial advice and quotes, through to logistics, delivery and installation on site and solving any issues along the way. Everyone
Furncare always exceed our expectations! They are a pleasure to deal with. Always professional. Always efficient! Always a timely response! Always quality delivery arrangements. Always the quality of furniture at price we are happy

Projects

Sherbourne Lodge

The new owners acquired Sherbourne Lodge in November 2022. They planned to apply their extensive experience of the luxury hotel sector to their first care home and transform it into a premium facility.

 

Interior Design

The property had been unoccupied for a year before incoming Directors Nihat Özdal and Oguz ‘Oz’ Goker started planning the refurbishment. In December 2023, they visited the Furncare Head Office & Showroom with architectural plans, but still had an open mind as to the interior design of the bedrooms and communal areas. Having seen the wide selection of interior themes and furniture ranges on display and agreed principles with Jade Eaglen, Furncare Projects Design Manager, the plans began to take shape. Jonathan Southall, Furncare Founding Director, surveyed the site, meaning that all the designs could be specified to a high level of detail in advance and uniquely tailored to each space.

 

Operational Suitability

Jade developed and presented exclusive, bespoke themes for each interior space. Whilst the Directors were well qualified to comment on the pure design aspects of the Furncare concepts, they relied on the experience of care professional Sophie to assess their operational suitability. Sophie is now the Manager at Sherbourne Lodge.

The whole team then revisited Furncare just two weeks later to fine-tune the design details. In March they were ready to go, and were welcomed back to the Furncare Showrooms by MD Carl Southall and the Special Projects Management Team of Arnie Goodenough and Jade Eaglen to finalise and sign-off the project.

 

“We were determined to apply the same premium standards to Sherbourne Lodge as in our luxury boutique hotels. The user experience is everything to us, and Furncare were instrumental in helping us to create our first fantastic premium care environment for our residents.”

Oguz ‘Oz’ Goker, Director, Sherbourne Lodge

 

Community Living

Those soon to be living in the newly refurbished home are likely to be drawn from local neighbourhoods as the rooms are completed. Jade therefore made a point of factoring local influences into the 31 bedrooms, dining room, lounge, library, quiet room and reception interiors. She even included framed prints of local landmarks into the designs to make the home relevant, familiar and homely for elderly residents and those living with dementia.

Whilst construction work on the remaining rooms is being completed, the focus is on the ‘Marketing Suite’ at Sherbourne Lodge. This fully furnished representative room set enables prospective residents and their families to appreciate the style and quality of the furniture, fixtures and fittings at the home prior to taking up residence.

 

“Nihat and Oz have a unique understanding of premium living and hospitality from their hotel experience. So many of the principles are transferable, and we are very proud of the partnership that developed during this project, and of the end result.”

Arnie Goodenough, Key Account Manager, Furncare

 

 

For more information about Furncare and their bespoke furniture solutions, visit our Projects page or call 01603 664900 to request your copy of the Bespoke Furniture Collection brochure.